How would you rate your stay?
4
How would you rate the communication and customer service?
5
How would you rate the value for money?
3
How did you find the standard of the accommodation?
4
How was the standard of Wi-Fi?
5
What did you like about your stay in the property or location?
I really enjoyed my stay overall, especially the hotel’s central location—it made it very easy to walk everywhere and explore the area. Despite being above/connected to The Celt and in such a lively area, I was pleasantly surprised by how quiet it was. I had expected it to be much louder because of the pub downstairs and the busy location, but noise was not an issue at all, which was a great plus. The hotel also had a charming, quaint, and local feel that made the experience more unique and enjoyable. The room, while compact, was comfortable—I liked that the window could be opened and that there was good closet storage. The breakfast was another highlight: everything was delicious, and the staff, including the waitresses and cook, were very friendly and attentive. One small idea could be offering guests some kind of perk at The Celt, like help reserving a table or a complimentary drink, which could add a fun touch to the stay.
What did you not like about your stay in the property or location?
The room was a bit smaller than it appeared online, although I understand this is to be expected given the central location and the age of the building. The bathroom felt quite small and somewhat outdated, and could benefit from some light renovation to make it feel a bit fresher. A few small improvements—like adding more towel hooks near the sink—would also be helpful. The shower itself was fine, but the showerhead seemed a bit old and possibly slightly faulty, and it would be great to have a detachable option. There was also a loud dripping noise from the shower during the night on one occasion, which disrupted sleep; however, we didn’t report it at the time, so that is definitely on us. Lastly, while the breakfast was excellent, having a non-pork meat option could make it more inclusive for guests with dietary restrictions.